Prohibited behaviors or circumstances include:
Zoo Guests are responsible for their own conduct, as well as the conduct of their guests and/or persons using their tickets. Zoo Guests are expected to conduct themselves in a manner that is respectful of other guests, staff, animals, and the Zoo facility and shall not engage in unsafe, illegal, disruptive or offensive behavior. By entering the Los Angeles Zoo, you agree to follow all applicable laws and Zoo rules.
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At the discretion of Zoo management and staff, any guest in violation of these Rules and Code of Conduct, or any other applicable rule or law, may be subject to declined admission, ejection, arrest, and/or loss of ticket privileges for future visits with no refund or compensation provided. To ensure a safe and enjoyable experience for all of our guests, and the safety of our animals and staff, all guests must abide by these Rules and Code of Conduct. The Los Angeles Zoo takes great pride in its facilities, staff, and animals.
Remember to wash your hands often, for at least 20 seconds, and do not touch your eyes, nose or mouth. To protect our community and animals, we recommend wearing a face covering and maintaining a physical distance of at least 6 feet between you and other Zoo staff and guests not in your party. Those who are not fully vaccinated are recommended by the CDC to wear face coverings outdoors as well. Face coverings are recommended for all guests aged 2 and older in indoor and/or enclosed public settings and businesses, including the LAIR, retail stores, Zoo Grill, restrooms, and Safari Shuttle. If you feel sick or are experiencing symptoms such as cough, shortness of breath, fever, muscle aches, nausea or vomiting, diarrhea, loss of taste or smell, or any flu-like symptoms prior to visiting, please stay home. Walk-up tickets sales are not recommended or guaranteed. For general admission guests, secure online reservations prior to your visit. Hand sanitizer stations are available at Safari Shuttle stops, food facilities, and other locations throughout the Zoo. Zoo staff are required to wear protective face coverings and stay at home if they are experiencing any signs of illness. The health and safety of our guests, staff, and animals are our top priorities. Visit the Member Reservations page for more information. Member reservations are not required at this time. Learn about the Zoo’s modified experience. There are no refunds, exchanges, or rain checks. These tickets will be scanned from your mobile device or a printout at the entrance. Please note, reserved tickets will be sent to the email address you provide. Reciprocal and Military discounts are only available at the Zoo’s box office. Walk-up ticket sales are not recommended or guaranteed. Our partner organization KultureCity has provided a video with mask tips for families and individuals within the sensory community view it here.Īdvance online reservations are required for entry for general admission guests. 
Guests who are not fully vaccinated are recommended by the CDC to wear face coverings outside as well. Face coverings are recommended for all guests aged 2 and older in indoor and enclosed public settings, including the LAIR, retail and food service locations, restrooms, and Safari Shuttle.
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